When I was growing up, church used to be the power hour. It was one hour a week devoted to your spiritual beliefs. For some that carried over into daily life while for others, me included at that time, it was the only time that I spent in worship with God. No this blog is not about beliefs or God but a different kind of POWER HOUR.
When I “fell” into leadership in the early days of my DS career, I dreaded picking up the phone. I am sure that everyone has that moment. I don’t mean picking up the phone and talking to friends. I mean picking up the phone and talking to people about your business – easier said then done. I know the age old excuses (I have used them and more): I don’t want to be pushy, I don’t want to bother anyone, I don’t want everyone to THINK that I am trying to sell them something every time I call. Enough with the excuses because it is those excuses that will leave you STUCK, never moving forward in your business.
I have heard about this tool described by several different leaders, so I wanted to share it with you. The Power Hour allows you to get a lot done in a short amount of time. Get one of those old timers (you know the ones you use to set in the kitchen when you were cooking) and set it. START NOW!
First 15 minutes – Make three-minute phone calls to three or four people (hostesses, party leads, recruit prospects or follow up calls from mailings and fair leads).
Second 15 minutes – Make three-minute phone calls to five people on your team. If you do not have a team, use this time to build one by making calls to recruiting prospects!
Next 5 minutes – Analyze your results and your performance. What worked well and what will you do differently to make your next “Power Hour” more productive. (Should you try phoning at a different time of day? Would a different script work better?)
Last 25 minutes – Service the people you have called. Now is the time to mail out recruiting packets to long distance perspectives and hostess information for the parties you have just scheduled. Place any phone orders and pop recognition post cards out to team members as needed.
For me, winging calls and messages are not good. So, I do a short script just in case I get a voice mail so I don’t sound like a blubbering nut on the phone. If I get a real person (few and far between), I actually just touch base with them – use this call to build relationships with them.
So, I CHALLENGE you to try the POWER HOUR. If you are happy where your business is, use this time to develop loyal customers by providing AMAZING customer service. If you want to grow your business, this is a proven way to do it. Will you try the POWER HOUR this week?
Have a ThirtyOne-derful day!