Business Tips and Tricks, Hope Wissel

Give Your All

Camel_Oman-1

Do you know what day it is???? That never gets old for me and always makes me smile.

Picture this…. you have a home party scheduled for tonight.  You didn’t get much sleep last night for whatever reason (kids, work, sick, etc).  You had a rough day at work.  The kids (or hubby) are making you crazy.  The babysitter is going to be a little late.  Then your hostess calls or texts to tell you that she isn’t sure how many people are coming.

mrbill1How do feel?  Stressed?  Really don’t want to go do the party?  Negative Nellie is already taking up residence in your head, right?

The reality is that your hostess has invited you into their home and almost guaranteed you a paycheck.  No matter how many people are there once they touch and see your products you will have sales or maybe even a new recruit.  Do you want your hosts’ party guests to see a stressed out hot mess or do you want to give them a good impression?

Life happens and the truth is, the guests at the party are probably trying to escape the same stress factors.  So what are you going to do?  Do you want them to have fun or do you want their first impression of you to be a bad one?

Remember 80% of communication is BODY LANGUAGE! Make sure you are showing the correct message, even on the phone.  I know, you are thinking, what difference does it make if I look like I am mad at the world – I am on the phone.  Has anyone ever asked if you were okay because they heard a “tone” in your voice?  Body language can be read over the phone.

So, no matter where you are – talking to customers and hosts on the phone, delivering orders, running errands or out and about. Put a smile on your face and give 110%.  I have found that even on my worse days when I put a smile on things look better.  Even if you have to fake it till you make it.

In direct sales, we are always ON!  Here is a great example… I was at lunch with two friends last week.  We were laughing and talking amongst ourselves, not paying any attention to the people around us.  A customer at the next table wanted to know “what we had” because we were so happy.  After a brief conversation, I shared a catalog and I now have TWO parties booked with this woman.  The reason – she said we were having a lot of fun and wanted to know more.

Was I planning on booking a party?  No!  Did I really feel like talking business? No!  I was out having lunch with friends to catch up.  But as soon as the opportunity came to share, my body language changed and my face lit up.  The “pink bubble” was shared with anyone who would listen.  If I had of just flatly answered her question and then ignored her, I would not be sitting here with 2 parties on the books.

Give 110% all of the time and who knows what the results will be…

Have a ThirtyOne-derful day!

 

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