Every where you turn, people are looking to make a difference. Some are doing it on a worldwide scale while others are reaching out on a smaller level, in their own neighborhoods or amongst their friends and family. In this crazy busy life we lead, it is important to reflect and access what we add to our world, in our day-to-day lives, with our loved ones, with our work associates, with our neighbors, and with those who we meet along the way.
Every moment of every day, we have the ability to make the world a better place through the choices we choose to make.
No matter what you do, you are aware of the importance of first impressions but particularly in direct sales. The people you meet are trying to decide if you’re trying to get something from them, or if you truly want to share your heart. What kind of impression do you give?
When you reach out to a stranger, what is your purpose? If it all about you, you are missing out on the connection you could have with them. If you are joy-filled, they will see your heart and know your purpose is to “be the change.” in their lives. By sharing a smile, a heartfelt compliment, or a sincere comment, you can make their day; more importantly, you can change their day.
If you are in direct sales and have a team, think about the people on your team – the ones who have chosen to connect with you. They believed (and hopefully still do) in you, and for whatever reason, decided to follow you. Ask yourself these questions:
- Do you continue to share your heart with them – the good, the bad and the ugly?
- Are they still engaged, or do you see them disengaging?
- Do they participate by attending meetings, getting on calls, and attending events?
- Are you connecting with them ONLY to talk about numbers and what you need?
- Have they pulled back because they don’t feel connected anymore?
- Are they confused, unsure, or just don’t believe their dreams can be achieved?
Reconnecting takes some work on your part. On a recent coaching call, someone pointed out they saw a difference in the way I was connecting with my team and the impact it was having. What was the difference? I have been gut honest – the good, the bad and the not so pretty. I have been sharing my struggles as well as the highlights with them. I have done Facebook LIVE and shared my tears and struggles. I have encouraged them and cried with them.
Are you looking to reconnect with your team (or maybe even a friend), here are some tips:
- Send a heartfelt handwritten postcard, letting them know why they are special.
- Invite them to a fun event. Something they would enjoy doing, if you aren’t sure – ASK!
- Take them out for coffee, a snack or a meal. Take time to reconnect.
- Listen to find out where they are in their life and find out if anything has changed.
- Send a thank–you note to them. Let them know you appreciate the time they took to reconnect with you.
These kinds of connections in direct sales are being called “pulse checks”. Checking the pulse of your team (or friends) to see how their life is going. I am always surprised when I ask my team “how are things going”, they immediately respond with things related to their business. When they do, it makes me sad to think they believe I am only interested in their business and not in sincerely wanting to connect with them
Re-framing their perception can be tough. It takes action on our part, follow-through and sincerely wanting to be the change.
Like in life, there’s one thing every direct seller can count on, and it’s change. We are in the midst of those dreaded “J” months. Maybe you had a couple of really great months, then it feels like the bottom falls out. We have all been there. It is the ebb and flow of the business we are in – or any business really. The excitement and early success of a new business can often be met by the reality and emotional roller coaster which frustrates so many.
Will you make a difference in the life of others?
Have a ThirtyOne-derful day!